Privacy

Who is responsible

Giovanni Libero Ponzini, Via Giuseppe Ripamonti 30, 20136 Milano, Italy, is the controller for this website, enquiries and introductory bookings. Contact hello@techwaves.ai. This notice does not cover access to customer systems under a separate engagement.

Website delivery and security

Cloudflare processes technical request information, including IP address, requested page, browser information and request time, to deliver and protect this website. English is the default. German and Italian are selected through language links and their page URLs (/de and /it). We do not select the language from your country or browser settings, request location permission or save a language preference. The basis is our legitimate interest in a functioning, secure website (GDPR Article 6(1)(f)). Optional Cloudflare Web Analytics is disabled. Persistent Worker logs and tracing are disabled; Cloudflare still handles operational and security information for its network.

Enquiries and bookings

We use the information you provide to respond, arrange an introductory meeting and discuss the requested service. Cal.com handles scheduling; Google Workspace handles our email alias, calendar and Google Meet. The booking form requires your name and email address, together with your selected time and time zone; without these, an online booking cannot be completed. Additional notes and guests are optional. Notes and relevant booking details may be copied to our connected Google Calendar and booking emails; added guests receive the meeting details needed to attend. Only add a guest if you are authorized to share their details, and give them this privacy notice. Cancellation or rescheduling information is used to manage the appointment. Please do not submit passwords, sensitive personal information or confidential third-party records. You can email hello@techwaves.ai instead of using the calendar. The legal basis is steps requested before a contract (Article 6(1)(b)), where applicable, or our legitimate interest in responding to business enquiries (Article 6(1)(f)), including requests on an employer’s behalf.

Loading the booking calendar

The embedded Cal.com calendar loads automatically as you approach the booking section. Booking buttons can also open Cal.com in a popup or on its own website. Loading the calendar sends technical information such as your IP address, browser information and referring page URL to Cal.com and its service providers, before you submit a booking. Website URL query parameters can be forwarded by the booking integration. Our purpose and legitimate interest (Article 6(1)(f)) is to provide and secure the scheduling feature; this does not replace any consent required for optional tracking. The Cookies page explains the calendar’s device storage.

Access and service providers

Giovanni handles enquiries; Carlo assists under his instructions and confidentiality obligations. Access is limited to people who need it for that work. Cloudflare, Cal.com and Google process relevant information to provide their services, using their authorized service providers. Their own account, security and legal processing may be covered by their privacy policies. We do not sell enquiry data or add enquirers to a marketing list merely because they contacted us.

AI assistance and human review

We may use ChatGPT Business to prepare generic drafts or work with genuinely anonymous summaries. We remove names, contact details, signatures and indirect identifying details before doing so; where effective anonymization is not possible, we handle the enquiry manually. Giovanni or Carlo checks replies before sending. This launch policy does not permit identifiable enquiry data to be uploaded to AI. Introductory calls are not recorded or transcribed. We do not make solely automated decisions with legal or similarly significant effects from enquiry data.

External AI and sharing links

The “Ask AI” links open ChatGPT, Grok, Perplexity, Google AI or Claude with a prepared prompt about techwaves or the article. The prompt contains public website information, such as a page URL and, for articles, an excerpt. These AI services are not loaded as embedded assistants on this website; you choose whether to open a provider link. The links do not automatically include your enquiry or booking details. The provider processes your visit, prompt and anything you enter under its own terms and privacy notice, including any account you use there. Social and sharing links similarly open the selected external service. Do not add confidential or sensitive information to a prompt.

International processing

Our providers operate internationally, including outside the European Economic Area. Where required, transfers must be covered by an applicable adequacy decision or contractual safeguards such as European Commission standard contractual clauses, with supplementary measures where necessary. Contact hello@techwaves.ai for information or a copy of applicable safeguards. We do not promise that all website and booking data remain in the EU.

How long we keep information

Enquiries that do not become engagements are retained for up to 12 months after the last contact. Giovanni oversees a monthly review covering relevant email, booking, calendar and working copies. Specific records may be retained longer where a legal obligation or an identified dispute requires it. Working drafts are removed when no longer needed. Provider backup and security copies follow their applicable deletion cycles and justified legal or security requirements. Engagement records have separate retention requirements.

Your rights

Subject to the applicable conditions, you can request access, correction, deletion, restriction and portability, and object to processing based on legitimate interests. Where consent is used, it can be withdrawn without affecting earlier lawful processing. Write to hello@techwaves.ai. We normally respond within one month; a permitted extension will be explained within that period. You can complain to the Italian Garante at www.garanteprivacy.it or the competent authority where you live, work or believe an infringement occurred.

Cookies and changes

The Cookies page describes storage used by the embedded calendar. Provider privacy information is linked below. We update this notice when processing changes. Last updated: 23 October 2026.