) "Passepartout")
Works where you work.
Built into your existing interfaces.
Agent demos
Management & Planning
Start the day with the decisions that need you
Bring delivery changes, cash commitments and customer updates into a brief you can act on.
Preparing example…
How can AI increase my revenue?
We learn how you work. Together, we discover what AI can do for your business.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft SharePoint, Gmail, Google Drive, Google Calendar, TeamSystem, Zucchetti, Passepartout, Aruba, DATEV, Lexware, Odoo, SAP Business One, Dynamics 365 Business Central, Sage, HubSpot, Asana, Personio
HOW WE DO IT
AI Sprint
We sit down with you and understand how you work. We rank your AI opportunities and prepare an implementation plan, in 2 weeks.
More detailsDiscovery
Identify the processes where AI can create meaningful ROI.
Implementation
Build, connect and deploy your first AI agent in the interfaces you already work in.
Support and Expansion
We keep your agent running, handle technical issues and bring AI to more parts of your business if you see fit.
WHY techwaves
Your tools. Your people. AI that fits.
Your team, ready.
Trained, supported, in control.
Your setup. Yours.
Your accounts, data and documentation.
Value you can see.
Time, quality and costs tracked.
FAQ
How does techwaves help my team use AI?
We help you choose useful AI workflows, put the right tools into your existing systems, and train your team to use them. We work with the people doing the work, support adoption after launch, and measure what improves.
Do we need to learn a new platform?
No techwaves platform. We build around your existing tools and approved AI accounts. If a new tool is needed, we agree it with you and train your team.
How do you choose what to build first?
We map how work gets done with your team, find the bottlenecks, and rank AI opportunities by value, effort and risk. Together, we choose one clear priority to implement in your existing tools.
What happens in the discovery interviews?
Your team shows us their daily tasks, tools and bottlenecks. No presentation is needed. Interviews can be live or AI-assisted; format, recording and access are agreed beforehand. We look at the process, not employee performance.
What do you mean by agents, skills, and context?
Context is the information and rules AI works from. A skill handles a narrow task, such as drafting a quote in your format. An agent coordinates several steps using approved tools. We use the simplest approach that fits, with clear permissions and human review where needed.
How do you help our employees build AI skills?
Our aim is to make your existing team more capable and valuable to the business. We teach people using their real tasks, with practical sessions, role-specific guidance, and support as they adopt the workflow. They learn how to check output, correct mistakes, and decide when to step in. We agree the training and follow-up cadence around your team.
What about data security and model training?
Before sensitive information or system access is shared, we agree confidentiality terms and any required data-processing agreement, approved providers, permissions, and retention. We verify encryption and access controls for the chosen setup and only use AI services and configurations that exclude your company data from model training. Approved providers may process data to run the workflow; that access is defined upfront. Interview findings focus on the process, with names left out unless agreed.
Which tools can you connect?
We start with the software you already use. Connectors let AI access the approved information a workflow needs without your team copying it between apps. We use maintained native integrations where available, so there is no fixed techwaves connector count. If an app is missing, we check its API or another practical route and explain the limits before committing.
Do connections preserve permissions, stay up to date, and take actions?
Access is limited to approved records and actions. We check how each integration enforces permissions, including any gaps, before connecting it. Freshness depends on the app and whether it supports live access, scheduled sync, or event updates. Connections can also draft, update, or send where the system allows it, with review points, logs, and a way to stop the workflow agreed in advance.
How much does it cost?
Pricing depends on the workflow, the systems involved, and the level of implementation, training, and ongoing support you need. We define the scope and price with you before work begins, including any separate software costs. We start with a bounded piece of work so you can assess the value before expanding.
How do we know the AI Sprint worked?
Before implementation, we agree what success looks like for the chosen workflow: time, quality and running costs. After rollout, we compare against that baseline and check whether your team uses it. You see what improved and what needs more work.
AI Sprint
Understand where AI can help your business, learn how to use it, and place your personal AI agent in the interfaces you already work in.
Lead by example: We start with you, the owner, CEO or department leader. By experiencing AI in your own work, you build the understanding and confidence to lead its adoption across your company.
1–2 WEEKS
Discovery Phase
What you get:
- Practical AI sessions, time for questions and reference material to revisit.
- A review of your recurring tasks, tools and ways of working.
- A detailed ranking of workflows by potential value, feasibility and implementation effort.
- Mapping your processes to show each step, handoff and decision.
AI Opportunity Report and Implementation Plan
Ranked opportunities
Invoice completed work and extras
Example recovered billing / month€1,5003 completed jobs × €500 not yet invoiced.
Asana · Docusign · Xero · Microsoft Outlook
Obtain better supplier deals
Example purchasing savings / month€360€6,000 in monthly purchases × 6% lower prices.
Microsoft Outlook · Odoo Purchase · Amazon Business · Microsoft Excel
Resolve supplier billing errors
Example overcharges recovered / month€2404 incorrect invoice charges × €60 recovered.
Microsoft Dynamics 365 Business Central · Xero · Microsoft Outlook · Microsoft Excel
2–3 WEEKS
Implementation Phase
Set up accounts & security
We set up accounts, hosting and access permissions, with clear limits and approval steps.
Connect tools, context & skills
We connect your tools, add relevant company context and write reusable skills for your agreed workflows.
Place it where you work
We place your personal AI agent in the interfaces you already work in.
Your personal AI agent
A production-grade personal AI agent, connected to your tools and ready for everyday use.
14 days to try your personal AI agent
ONGOING
Support & Expansion
What you get:
- Managed hosting and technical maintenance.
- Troubleshooting and repairs when connections or integrations change.
- Help using and improving the existing agent.
- A private communication channel with same-day responses.
YOUR TOOLS.
Already using ChatGPT, Claude or Copilot?
We help your team turn those tools into a useful part of everyday work. In an AI Sprint, we choose the right tasks, build and test a workflow, and practise it with your team.
For everyday work
Documents, spreadsheets, email and daily tasks.
ChatGPT
Claude
Microsoft 365 Copilot
Google Gemini
For technical teams
Build, test and review code in your existing environment.
Claude Code
OpenAI Codex
GitHub Copilot
Cursor
What can an AI agent do for your business?
Start with a task you recognize. Explore how an agent could help.
18 scenarios
Management & Planning
Start the day with the decisions that need you
Bring delivery changes, cash commitments and customer updates into a brief you can act on.
Outlook
Calendar
Excel
Teams tasksManagement & Planning
Turn a meeting into decisions that move forward
Reconcile the notes, resolve the open questions and prepare the follow-up and next meeting together.
Teams
SharePointOutlookCalendarManagement & Planning
Spot a delivery risk before the customer does
Connect supplier updates, project dates and customer promises so the owner can choose a response.
Outlook
SAPTeams tasksExcelSales & Marketing
Recover the quotes that quietly went cold
Find stalled quotations, check the customer context and prepare a follow-up worth replying to.
HubSpotOutlookExcelSales & Marketing
Bring a renewal together before it expires
Reconcile the contract, service history and customer questions before preparing the renewal conversation.
HubSpotSharePointOutlookExcelSales & Marketing
Build a proposal without losing the margin
Combine the customer’s brief, your cost sheet and approved terms into a proposal ready for review.
HubSpotOutlookExcel
WordFinance & Accounting
Find completed work that has not been invoiced
Match accepted delivery, agreed extras and invoice records before preparing a clean billing draft.
SAPOutlookExcel
DATEVFinance & Accounting
Follow up an overdue invoice with the full context
Check payments, disputes and customer promises before preparing the right reminder.
DATEVOutlookHubSpotExcelFinance & Accounting
Give the accountant a pack with the gaps already visible
Bring invoices, receipts and bank references together while flagging missing evidence for review.
Google DriveDATEVExcelOutlookOperations & Purchasing
Compare supplier offers on the terms that matter
Line up price, freight, lead time and payment terms so the cheapest headline does not hide the trade-offs.
OutlookExcelSAPSharePointOperations & Purchasing
Check an order is ready before promising dispatch
Reconcile stock, customer changes and release conditions before moving an order towards fulfilment.
SAPOutlookExcelTeams tasksOperations & Purchasing
Resolve a supplier invoice that does not match the delivery
Trace the purchase order, received quantities and invoice before preparing a precise discrepancy request.
SAPDATEVOutlookExcelPeople & HR
Make a new starter’s first day ready
Coordinate equipment, introductions and the first-week plan without granting access automatically.
SharePointOutlookCalendarTeams tasksPeople & HR
Organise training renewals before dates collide
Bring renewal dates, course options and team availability into a schedule for the responsible manager to review.
ExcelCalendarOutlook
WebPeople & HR
Arrange leave cover without dropping open work
Bring the team’s availability and outstanding commitments into a handover the manager can approve.
CalendarTeams tasksTeamsWordAdministration & Coordination
Assemble a supplier-registration pack without guessing
Find the requested company documents, check their versions and keep missing approvals visible.
OutlookSharePointWordExcelAdministration & Coordination
Turn a customer request into a confirmed visit
Check the request, previous work and team availability before preparing a visit confirmation.
OutlookSAPCalendarSharePointAdministration & Coordination
Replan a business trip when the meeting moves
Connect the new appointment, travel terms and missing receipts before preparing the changes for review.
OutlookCalendarWebGoogle DriveNo matching scenarios
Try another word or reset the filters.
Illustrative workflows. Tools and tasks show possible use cases, not customer results.
Agent demos
Management & Planning
Start the day with the decisions that need you
Bring delivery changes, cash commitments and customer updates into a brief you can act on.
Preparing example…
Agent demos
Management & Planning
Turn a meeting into decisions that move forward
Reconcile the notes, resolve the open questions and prepare the follow-up and next meeting together.
Preparing example…
Agent demos
Management & Planning
Spot a delivery risk before the customer does
Connect supplier updates, project dates and customer promises so the owner can choose a response.
Preparing example…
Agent demos
Sales & Marketing
Recover the quotes that quietly went cold
Find stalled quotations, check the customer context and prepare a follow-up worth replying to.
Preparing example…
Agent demos
Sales & Marketing
Bring a renewal together before it expires
Reconcile the contract, service history and customer questions before preparing the renewal conversation.
Preparing example…
Agent demos
Sales & Marketing
Build a proposal without losing the margin
Combine the customer’s brief, your cost sheet and approved terms into a proposal ready for review.
Preparing example…
Agent demos
Finance & Accounting
Find completed work that has not been invoiced
Match accepted delivery, agreed extras and invoice records before preparing a clean billing draft.
Preparing example…
Agent demos
Finance & Accounting
Follow up an overdue invoice with the full context
Check payments, disputes and customer promises before preparing the right reminder.
Preparing example…
Agent demos
Finance & Accounting
Give the accountant a pack with the gaps already visible
Bring invoices, receipts and bank references together while flagging missing evidence for review.
Preparing example…
Agent demos
Operations & Purchasing
Compare supplier offers on the terms that matter
Line up price, freight, lead time and payment terms so the cheapest headline does not hide the trade-offs.
Preparing example…
Agent demos
Operations & Purchasing
Check an order is ready before promising dispatch
Reconcile stock, customer changes and release conditions before moving an order towards fulfilment.
Preparing example…
Agent demos
Operations & Purchasing
Resolve a supplier invoice that does not match the delivery
Trace the purchase order, received quantities and invoice before preparing a precise discrepancy request.
Preparing example…
Agent demos
People & HR
Make a new starter’s first day ready
Coordinate equipment, introductions and the first-week plan without granting access automatically.
Preparing example…
Agent demos
People & HR
Organise training renewals before dates collide
Bring renewal dates, course options and team availability into a schedule for the responsible manager to review.
Preparing example…
Agent demos
People & HR
Arrange leave cover without dropping open work
Bring the team’s availability and outstanding commitments into a handover the manager can approve.
Preparing example…
Agent demos
Administration & Coordination
Assemble a supplier-registration pack without guessing
Find the requested company documents, check their versions and keep missing approvals visible.
Preparing example…
Agent demos
Administration & Coordination
Turn a customer request into a confirmed visit
Check the request, previous work and team availability before preparing a visit confirmation.
Preparing example…
Agent demos
Administration & Coordination
Replan a business trip when the meeting moves
Connect the new appointment, travel terms and missing receipts before preparing the changes for review.
Preparing example…
Mission
techwaves was born with a simple goal: to close the gap between what AI can do and what businesses actually achieve with it.
- AI capabilities
- AI adoption
ChatGPT ReleaseClaude Code ReleaseCodexChatGPT Work
Grok Bots
Dots releaseGap today30 Nov 2022TodayTime
We've seen companies embrace AI and unlock remarkable gains in productivity by integrating it seamlessly into the way they already work. But we've also seen businesses struggle with AI projects that tried to change how people work, rather than making the technology work for them.
We believe the difference isn't in the technology itself, but in how it's understood and applied. Our mission is to help businesses bridge that gap, making AI practical, accessible, and genuinely valuable to the people who use it.
Founders' Note
We've noticed something interesting about AI. People who use it every day tend to be incredibly optimistic about the future with this technology. Those who haven't had the chance to experience its potential often feel the opposite: uncertain, skeptical, or even threatened by what's coming.
We understand both perspectives. We use AI a lot in our daily work. We keep trying out the newest releases from leading AI labs and putting them to use. That’s how we learn fast as we go. It’s made us optimistic about how this technology can change the way we live and work for the better.
That's why we started techwaves. We don't want businesses or the people behind them to feel left behind by this transformation. We want them to be part of it, to understand what's possible, and to experience the same excitement about the future that we do.
We believe the future of AI is something to look forward to. And we want to help as many people as possible feel the same way.
Giovanni & Carlo
Co-founders, techwaves
Working with us
You’ll work directly with us. Bring your questions, your ideas and the parts of your day that could be easier. Together, we make AI actually work for your business.
Security agreed for your setup.
These are the safeguards we agree and verify for each agent deployment. Available controls depend on the selected services and contract. Website and booking data are covered by our Privacy notice.
DATA SECURITY
Your data stays yours.
Your business information is used to help you work, with encryption and clear limits on how inference data is handled.
Model-training controls
Before use, we verify the model provider’s terms and settings for excluding business inputs and outputs from model training.
Retention limits
We document retention for inference, logs, conversations and backups separately. Zero retention is promised only where contractually supported and verified.
Encrypted at rest and in transit
We verify encryption and access controls across the services included in your agreed setup.
DATA CONTROL
Access under your control.
Passkeys and MFA
Protect account access with passkeys or multi-factor authentication.
Company SSO
Sign in through your existing company identity provider.
Scoped permissions
Agents can access only the tools and information you authorise.
Human approval
You review sensitive actions before your agent carries them out.
Legal notice
Website operator
Giovanni Libero Ponzini operates techwaves.ai under the techwaves brand as a self-employed software developer and IT consultant. techwaves is not an incorporated company. VAT number: IT14888830966.
Address and contact
Via Giuseppe Ripamonti 30, 20136 Milano, Italy. Email: hello@techwaves.ai. This address also receives privacy requests.
Services and agreements
This website provides information and lets you arrange an introductory meeting. Browsing or booking a call does not purchase an AI Sprint. The supplier, scope, fees, support, delivery and testing/refund conditions are set out in the agreement for your engagement. Any mandatory consumer rights remain unaffected.
Content and third-party marks
Rights in original website content and third-party materials remain with their respective owners. Tool names and logos identify products and do not imply endorsement or partnership. Linked websites are operated by their respective providers.
Privacy
Who is responsible
Giovanni Libero Ponzini, Via Giuseppe Ripamonti 30, 20136 Milano, Italy, is the controller for this website, enquiries and introductory bookings. Contact hello@techwaves.ai. This notice does not cover access to customer systems under a separate engagement.
Website delivery and security
Cloudflare processes technical request information, including IP address, requested page, browser information and request time, to deliver and protect this website. English is the default. German and Italian are selected through language links and their page URLs (/de and /it). We do not select the language from your country or browser settings, request location permission or save a language preference. The basis is our legitimate interest in a functioning, secure website (GDPR Article 6(1)(f)). Optional Cloudflare Web Analytics is disabled. Persistent Worker logs and tracing are disabled; Cloudflare still handles operational and security information for its network.
Enquiries and bookings
We use the information you provide to respond, arrange an introductory meeting and discuss the requested service. Cal.com handles scheduling; Google Workspace handles our email alias, calendar and Google Meet. The booking form requires your name and email address, together with your selected time and time zone; without these, an online booking cannot be completed. Additional notes and guests are optional. Notes and relevant booking details may be copied to our connected Google Calendar and booking emails; added guests receive the meeting details needed to attend. Only add a guest if you are authorized to share their details, and give them this privacy notice. Cancellation or rescheduling information is used to manage the appointment. Please do not submit passwords, sensitive personal information or confidential third-party records. You can email hello@techwaves.ai instead of using the calendar. The legal basis is steps requested before a contract (Article 6(1)(b)), where applicable, or our legitimate interest in responding to business enquiries (Article 6(1)(f)), including requests on an employer’s behalf.
Loading the booking calendar
The embedded Cal.com calendar loads automatically as you approach the booking section. Booking buttons can also open Cal.com in a popup or on its own website. Loading the calendar sends technical information such as your IP address, browser information and referring page URL to Cal.com and its service providers, before you submit a booking. Website URL query parameters can be forwarded by the booking integration. Our purpose and legitimate interest (Article 6(1)(f)) is to provide and secure the scheduling feature; this does not replace any consent required for optional tracking. The Cookies page explains the calendar’s device storage.
Access and service providers
Giovanni handles enquiries; Carlo assists under his instructions and confidentiality obligations. Access is limited to people who need it for that work. Cloudflare, Cal.com and Google process relevant information to provide their services, using their authorized service providers. Their own account, security and legal processing may be covered by their privacy policies. We do not sell enquiry data or add enquirers to a marketing list merely because they contacted us.
AI assistance and human review
We may use ChatGPT Business to prepare generic drafts or work with genuinely anonymous summaries. We remove names, contact details, signatures and indirect identifying details before doing so; where effective anonymization is not possible, we handle the enquiry manually. Giovanni or Carlo checks replies before sending. This launch policy does not permit identifiable enquiry data to be uploaded to AI. Introductory calls are not recorded or transcribed. We do not make solely automated decisions with legal or similarly significant effects from enquiry data.
External AI and sharing links
The “Ask AI” links open ChatGPT, Grok, Perplexity, Google AI or Claude with a prepared prompt about techwaves or the article. The prompt contains public website information, such as a page URL and, for articles, an excerpt. These AI services are not loaded as embedded assistants on this website; you choose whether to open a provider link. The links do not automatically include your enquiry or booking details. The provider processes your visit, prompt and anything you enter under its own terms and privacy notice, including any account you use there. Social and sharing links similarly open the selected external service. Do not add confidential or sensitive information to a prompt.
International processing
Our providers operate internationally, including outside the European Economic Area. Where required, transfers must be covered by an applicable adequacy decision or contractual safeguards such as European Commission standard contractual clauses, with supplementary measures where necessary. Contact hello@techwaves.ai for information or a copy of applicable safeguards. We do not promise that all website and booking data remain in the EU.
How long we keep information
Enquiries that do not become engagements are retained for up to 12 months after the last contact. Giovanni oversees a monthly review covering relevant email, booking, calendar and working copies. Specific records may be retained longer where a legal obligation or an identified dispute requires it. Working drafts are removed when no longer needed. Provider backup and security copies follow their applicable deletion cycles and justified legal or security requirements. Engagement records have separate retention requirements.
Your rights
Subject to the applicable conditions, you can request access, correction, deletion, restriction and portability, and object to processing based on legitimate interests. Where consent is used, it can be withdrawn without affecting earlier lawful processing. Write to hello@techwaves.ai. We normally respond within one month; a permitted extension will be explained within that period. You can complain to the Italian Garante at www.garanteprivacy.it or the competent authority where you live, work or believe an infringement occurred.
Cookies and changes
The Cookies page describes storage used by the embedded calendar. Provider privacy information is linked below. We update this notice when processing changes. Last updated: 23 October 2026.
Service provider privacy information
Cloudflare · Cal.com · Google Workspace · OpenAI
Privacy on external AI services
ChatGPT · Grok · Perplexity · Google AI · Claude
Cookies
Cookies and similar technologies
Cookies and local storage save information on your device. Consent rules depend on their purpose, not just their name. Storage strictly necessary for the service you request may be exempt; optional tracking must be assessed separately.
Our website
We serve fonts and logos locally and do not save a language preference. Optional Cloudflare Web Analytics is disabled. We do not use Google Analytics, Meta Pixel or advertising cookies in the website code.
Embedded booking calendar
The Cal.com calendar loads automatically as you approach the booking section; booking buttons can open Cal.com in a popup or on its own website. Loading it sends technical information, such as your IP address, browser details and referring page URL, to Cal.com and its service providers before a booking is submitted. Website URL query parameters can also be forwarded. You can contact hello@techwaves.ai instead of submitting a booking.
Calendar storage
The calendar uses __cf_bm on .cal.com for bot protection, expiring after 30 minutes of inactivity. It uses reserverUid in app.cal.com local storage to identify a short-lived slot reservation and avoid conflicting bookings. The current calendar code expires that identifier after two minutes and replaces it on its next use; the stored entry can remain in the browser until reused or cleared. Cal.com also uses Sentry for error diagnostics. This technical storage was inspected on 19 October 2026; no advertising cookies were found in that reviewed calendar flow. Provider behavior can change.
Your choices
You can remove or block cookies and site storage in your browser. Blocking necessary calendar storage may prevent booking. If optional tracking is introduced, we must obtain any required consent before it loads and provide an equally accessible way to withdraw it. Notice updated: 23 October 2026; calendar-storage inspection: 19 October 2026.
Resources
Guide
What actually goes into an AI strategy
After a customer call, you spend an hour finding emails, copying details and chasing what is missing. Could AI help? A useful strategy helps you choose where to start and how to know it worked.
Explore Resources
2 resources
Resources coming soon.
We’re preparing our first guides, decks and pills.